Tag: Managed IT

Playing the SLA Game

  SLA (Service Level Agreements): A service level agreement (SLA) is a contract between a service provider (either internal or external) and the end user that defines the level of service expected Read more ...

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Reason #1 Technology Can Fail in SMB

The top reason why IT is a struggle for SMB is... that the wrong technology decision was made. The perfect software turned out to be not-so-perfect. The cloud solution that couldn’t fail, did. The Read more ...

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Lifecycle Planning For the Rest of Us

Lifecycle Management for Hardware and Software When do you know that it’s time to pull the plug on old outdated hardware? On one hand, you want to get the most out of your investment. You want to use Read more ...

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New Year, New Technology Project

How to Achieve a Successful Technology Project Rollout You did your research. You found the right technology and the right company to help you deploy it. You negotiated the pricing well and you made Read more ...

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Five Things Great IT Consultants Do

Think you have a great IT consultant? Here's a quick list of the five things that all great IT consultants do and do well. Are you feeling the love from your trusted IT advisor? Are they checking all Read more ...

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